Got questions?

At avails we like to keep things simple and straightforward, so we're always here to answer any of your queries. If you can’t find what you’re looking for in our FAQs, feel free to reach out via our live chat or contact form.

How does avails work?

The idea behind avails is to give small businesses an easy, cost-effective and transparent way to supercharge their social media. You tell us when you want us, we’ll send over our Squad to shoot your content, then it’s all yours to do as you like.

How much does it cost?

avails packages have been designed to give you high-quality and professional content in a flash, without fuss or having to organise multiple teams or agencies. We combine everything into affordable flat rates so any business can utilise the power of great and captivating social content!

Our packages start at $590 for 1 hour, and go up to $1,090 for 2 hours. Looking for something more? We can also help with custom bookings, so get in contact with us for a tailored quote.

Will I own the content?

Absolutely! All of the edited content our Squad completes for you post-shoot will belong to you. For more details, check out our Agreement.

What if I need to rebook my shoot?

No worries at all - we know running a business can be unpredictable! Make sure you get in touch with us at least 48 hours before your booked time so we can reschedule your shoot with our Squad members.

When will I get my content back?

Just like social trends, we’re fast-moving - within 48 hours of your avails shoot, you’ll be sent an email to notify you when your content is ready to access. You can then log into your secure online folder that we provide you to download your content, and it’s all yours to do as you please with!

What do I need to do for the shoot?

Whether it’s your first social content shoot or your 50th, we’ll send you a quick and easy checklist with what you’ll need to have prepped before our Squad’s arrival on the day of the shoot. If you have any questions, be sure to ask our booking team and they’ll be able to clarify for you... But trust us it's easy!

How far in advance can I book my shoot?

You can book your avails shoot up to 8 weeks in advance, but if you have a specific date you’d like to lock in, feel free to contact us.

How many avails Squad members will be on the shoot?

Our avails Squads are made up of two content creating professionals, who will be working together on your shoot to capture the best possible images and footage from your shoot.

How much content will I get?

Our name ‘avails’ comes from the principle that we will arrive and capture content based on what’s available to us on-site. Our Squad will use your booking time to capture as much high-quality and relevant content as possible. This means that the total amount of videos and or photos will vary from shoot to shoot.

To get the most out of your booking, we recommend following the supplied checklist when preparing for the Squad’s arrival. For instance, if your business is a café, you may want to have dishes prepared and ready to shoot as soon as your booking time begins.

Can I pick the look and feel of my content?

Yep, you sure can! If you pick the ‘Social Photo’ package or ‘The Best of Both Worlds’ package, you’ll have the option to choose one of our 5 fab filters to schmick up all the photo content our Squad captures. So all of your pics will be bang on branding and keep your feed looking cohesive and cool.

How do I pick my photo filters?

All of our filters are featured on the checkout page when you purchase your package. Each filter has a detailed description and an example so you know what you’re picking. PS… yes, it’s all included in the cost of your package. You’re welcome.

What areas do you currently service?

Melbourne peeps, we’ve pretty much got you covered… From Boroondara to Bayside, St Kilda to Surrey Hills, Armadale to Albert Park our Squads are ready to spice up your socials all you need to do is book us.

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Will avails be coming to my city soon?

We’re a new kid on the block with big plans! Wanna know when we’re coming to a city near you, just to our newsletter in the footer and we’ll be sure to let you know when our Squads hit your town.

If you just can’t wait, are having a social media emergency or just hanging to get a Squad to out to your workplace, email us at hello@availssocial.com and we’ll see what we can do.

Can I join ‘The Squad’?

If you’ve got a passion for producing eye catching content and making TikToks, Insta and cool content while getting paid for it sounds like the sweetest gig ever, we’re always on the lookout for more passionate creators like you to join our Squad who are ready to help businesses stay at the forefront of social trends.

Find out more info or to apply now.